Able Rescue · $199

Emergency remote help when production is down. Up to two hours with a senior engineer on the host — Linux, Windows, AWS, Kubernetes, mail, VoIP. Email or call first, any time of day or night. You pay the $199 in parallel as we start; buy more time after the first two hours if you need it.

When production is down, you want a human on the box

Able Rescue is two hours of a senior engineer on your host — Linux, Windows, AWS, Kubernetes, mail, VoIP, app stacks. Available any time, day or night. Houston-based.

Typical work in that window: cPanel/WHM mail, Apache or nginx down, MySQL that will not start, certs that expired on a Friday, a host that needs to be stabilized, billing systems that need a careful look. You get a straight read on what I can do in the two hours, and a clear next step if it needs more.

This is for

  • The site, mail, or app is actually down
  • SSL/TLS is broken (cert, chain, auto-renew)
  • Linux / cPanel / Apache / nginx / MySQL / mail
  • AWS, Kubernetes, Windows, VoIP, or the glue between them
  • You can give SSH, RDP, or a control-panel login

What you get

  • A senior engineer on the host, up to two hours
  • Available any time — day or night — when production is down
  • A short write-up of what I found and what I changed
  • More time if the incident needs it — you buy it, it stays clear
  • A planned month of work sits on Able Retainer

How Able Rescue works

  1. Email greg@ableadmins.com or call (832) 977-1356 first. Tell me what is broken, since when, the host, and how I get in (SSH user, panel, VPN, jump host).
  2. I jump on any time of day or night — Rescue is not limited to business hours.
  3. Pay the $199 Stripe link in parallel while we start. That covers up to two hours of senior time on the box. Contact comes first; payment happens alongside the start.
  4. You get a short write-up of what I found and what I changed. Need more than two hours? Purchase additional time and we keep going.

What I actually do in that window

Stabilize first. Then find the cause. Typical Rescue work: Apache/nginx down, MySQL crashed or locked, disk full, a mail queue that needs clearing, a Let’s Encrypt or certificate-chain issue, a deploy that needs rolling back, a host that needs to be brought back into production.

If you already know this is a month of platform work, the retainer is the better fit. If you want someone watching the hosts before the next outage, that is Able Watch — a human on the other end of the alert.

When production is down — who this page is for

You searched for emergency Linux help, remote production rescue, or “server is down and I need a human.” This is that page. Able Rescue is for the moment the site, mail, API, or billing box needs a senior engineer on it now.

Common cold searches that should land here: Linux server down, production outage, Apache/nginx/MySQL dead, cPanel mail stopped, expired SSL stopping checkouts, AWS/K8s host that will not come back. Email or call first with how I get in; pay $199 on Stripe in parallel as I get on the box — anytime, day or night.

Not sure if it is really down, or just you? Run the free website down checker - DNS, HTTP status, response time and SSL expiry in a few seconds.

Need a public HTTPS URL for something on your laptop instead? That is Able Tunnel (ngrok alternative). Desk/rack gear we actually use: Shop. All SKUs: Offers.

Able Rescue is a two-hour incident. Contact first; pay in parallel; buy more time after two hours if needed. Questions: contact.